Shipping policy

Last updated: September 10, 2026

PROCESSING AND SHIPPING
Orders are generally processed and shipped within 7 days. We prefer to ship orders on Mondays or Tuesdays to reduce the likelihood that your items will sit in a shipping warehouse over the weekend. Once the order has shipped, the transit time may vary depending on the destination and whether there are any delivery delays. All delivery times are estimates only and are not guaranteed.

SHIPPING CARRIERS AND DESTINATIONS
We ship packages through USPS, UPS, and FedEx. The carrier used will depend on the size, weight, and destination of the package. After we have shipped your order, you will receive an email with a tracking number so that you can keep on eye on your loot!

Unfortunately, at this time we only ship to the 50 U.S. states, but we hope that we can offer international shipping in the future.

SHIPPING RATES
The shipping rate is automatically calculated at checkout based on the size, weight, and destination of your package.

We are currently offering free shipping on all orders of $30 and above!

CANCELLATIONS / INCORRECT INFORMATION ON ORDERS
Please double check the shipping address before placing an order to make sure it is accurate and complete. Any packages that are returned to us or delivered to the wrong location because of an address error are your responsibility. You may incur additional shipping charges if we need to resend returned packages. 

If you notice an error in your order after it has been placed, or if you need to cancel the order for any reason, you can request a cancellation through your account, under "Orders". Please do this as soon as possible, as the order cannot be cancelled once it has been fulfilled. If you wish to cancel your order after fulfillment, you will need to request a return instead, which is explained in our Returns and Refunds Policy. You will be responsible for paying for return shipping.

LOST OR STOLEN PACKAGES
If your tracking information shows that a package has been delivered, but you cannot locate it, please contact the shipping carrier directly to file a claim. We are not responsible for lost or stolen packages.

RETURNS AND EXCHANGES
Please refer to our Returns and Refunds Policy for any questions about returns, exchanges, or refunds.

OTHER QUESTIONS
Every situation is unique, and at the end of the day, we want all our customers to be happy with their loot! Please feel free to email us at info.taverntreasures@gmail.com at any time if you have questions, concerns, or problems with your order. We are always willing to work with you to find a satisfactory solution!